Refund Policy

At Gate2Enter.com, we strive to provide the best digital products and services. Please read our refund policy carefully before making a purchase.

Order Cancellation & Refund Eligibility

• Orders must be canceled before delivery to be eligible for a refund.
• Once the product is delivered as described, no refund will be provided unless stated otherwise.

Refund Policy for Digital Keys & Licenses

• No refunds will be issued for digital keys unless they are proven to be non-functional.

Refunds will only be granted if the key:

• Is invalid or does not work.
• Has a region lock preventing activation, that was not mention on the order page or description.
• Cannot be activated due to platform restrictions.
• Refunds will NOT be provided for cases where the wrong region or platform was selected by the customer. Please ensure you purchase the correct product.

Subscription-Based Products

• We offer a warranty for the entire subscription period free of charge.
• If you encounter any issues, contact our support or help desk for assistance.

General Refund Policy

• Any refund request made after 7 days of purchase will be automatically rejected.
• Refunds will only be issued to the original payment method used during the transaction.

To request a refund or cancel an  order: 

Request a refund / Cancel an order

We are not responsible for issues caused by misuse, account bans, or violations of service terms by the customer.

For any inquiries, please contact our support team: support@gate2enter.com or create a ticket: here. We’re happy to assist you!