Terms and Conditions
Last Updated: 02/25/2025
Welcome to Gateway To Entertainment! By accessing and using our website, services, and products, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase or using our platform.
1. General Terms1.1
1.1 These Terms govern the use of our eCommerce store, including the purchase of digital goods such as license keys, accounts, top-up gaming services, and gift cards.
1.2 We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our platform after changes constitutes acceptance of the new Terms.
1.3 By making a purchase, you agree that all transactions are final and non-refundable unless explicitly stated otherwise.
1.4 All users must ensure compliance with their local laws before purchasing or using our services. We are not responsible for any legal consequences of using our products in your country.
2. Terms of Use of the Website
2.1 To access certain services, you must create an account on our platform. Providing accurate and up-to-date information is mandatory.
2.2 You are responsible for maintaining the security of your account credentials. Any unauthorized access or use must be reported immediately.
2.3 You must use only your own account to make purchases. Sharing, selling, or using another person’s account is strictly prohibited.
2.4 We reserve the right to suspend or terminate accounts found violating our Terms, engaging in fraudulent activities, or misusing our platform.
3. Intellectual Property Rights
3.1 All content, branding, logos, and materials on our website are the intellectual property of Gate2Enter.com, protected by applicable copyright and trademark laws. Unauthorized reproduction, distribution, or modification is strictly prohibited.
3.2 Any third-party intellectual property, including trademarks, logos, and product names (such as software license keys, gaming top-ups, and gift cards), remain the property of their respective owners. We do not claim ownership over them.
4. Standard Terms of Sale
4.1 All sales are final unless otherwise specified. Digital products such as license keys and accounts cannot be returned or refunded once delivered.
4.2 We ensure that all products are delivered as described. However, if you encounter issues, our Help Desk Team is available to assist you.
4.3 Users must follow the activation instructions provided with their purchase. Incorrect usage, loss, or theft of a purchased product is the buyer’s responsibility.
4.4 If a product is found defective or non-functional, customers must contact support within a specified time frame for possible resolution.
5. Use of Odoo.com Infrastructure
5.1 Our platform utilizes Odoo.com’s infrastructure to manage transactions, customer accounts, and digital product distribution.
5.2 By using our store, you agree to the policies and limitations set by Odoo.com, including system performance and uptime.
5.3 We are not liable for any service disruptions caused by Odoo.com’s infrastructure or third-party providers.
6. Help Desk & Customer Support
6.1 Our Help Desk Team is dedicated to providing customer care and resolving issues related to purchases, account access, and general inquiries.
6.2 Support is available through our official communication channels, including email, WhatsApp, or live chat.
6.3 Users are expected to provide all necessary details (such as order number and issue description) for faster resolution.
6.4 Repeated or fraudulent support requests may lead to account suspension or restricted access to our services.
7. Account Suspension & Termination
7.1 We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activities, or misuse our services.
7.2 If your account is suspended, you may contact support for clarification, but decisions made by our team are final.
7.3 Any outstanding orders linked to a suspended account will be subject to review, and no refunds will be issued for violations.
8. Governing Law
8.1 These Terms and Conditions are governed by the laws of Mauritius. Any disputes arising from the use of our platform shall be resolved under applicable legal jurisdiction.
8.2 Users agree to comply with all local laws regarding digital purchases, including tax obligations where applicable.
By using our platform and making a purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
If you have any questions, please contact our Help Desk Team at support@gate2enter.com or customer-care@gate2enter.com.