How to activate Adobe Creative Cloud Pro

Redeem your code on the Adobe website

1. Copy the 24-character redemption code from your gate2enter.com order. It contains both letters and numbers.
2. Open a web browser and go to redeem.adobe.com.
3. Click Sign in and log in to your Adobe account. If you don’t have one, select Create an account and follow the on-screen steps.
4. Paste the code into the Enter your redemption code field and click Redeem.
5. If Adobe asks for payment details to keep your membership current, click Remind me later to skip this. No card is needed to use the prepaid month.
6. Click Get started to finish. Your Creative Cloud Pro plan is now active.

Check your plan is active

1. Go to account.adobe.com/plans and sign in.
2. Confirm that Creative Cloud Pro appears under your plans, marked as a prepaid plan with its end date.

Install your apps on PC

1. Download the Creative Cloud desktop app from adobe.com/download/creative-cloud and install it.
2. Open the Creative Cloud app and sign in with the same Adobe account you used to redeem the code.
3. Go to the Apps tab and click Install next to the apps you want, such as Photoshop, Premiere or Acrobat Pro.
4. Launch any app from the Creative Cloud app. Your licence is detected automatically.

Redeeming a second code

• You can redeem this 1-month offer up to two times on the same Adobe account. Repeat the steps above with your second code at redeem.adobe.com.
• The second month is added to your prepaid plan. Check your new end date at account.adobe.com/plans.

If your code doesn’t work

• Check the code: copy and paste it rather than typing it, and make sure you aren’t entering a different number, such as an order ID.
• Existing auto-renew plan: codes can’t be combined with an auto-renewing Adobe subscription. Cancel that plan first, then redeem 24 hours later, or use a different Adobe account.
• Try another browser: clear your cache or open redeem.adobe.com in a private window.